{"id":78164,"date":"2022-01-20T16:37:05","date_gmt":"2022-01-20T16:37:05","guid":{"rendered":"https:\/\/rockcontent.com\/?p=78164"},"modified":"2022-01-24T14:05:03","modified_gmt":"2022-01-24T14:05:03","slug":"emotional-marketing","status":"publish","type":"post","link":"https:\/\/rockcontent.com\/blog\/emotional-marketing\/","title":{"rendered":"Can\u2019t you Attract Buyers with the Power of Emotional Marketing?"},"content":{"rendered":"\n<p>Emotion is perhaps one of the most powerful forces when it comes to human nature. Move a person to feel something, and you\u2019ve successfully won their attention.&nbsp;<\/p>\n\n\n\n<p>That said, it\u2019s not hard to understand why the most successful <a href=\"https:\/\/rockcontent.com\/blog\/what-is-digital-marketing\/\" rel=\"noreferrer noopener\" target=\"_blank\">digital marketing<\/a> campaigns are also the ones that connect with people over what matters most \u2014 their values, pain points, and personal feelings.<\/p>\n\n\n\n<p>Most modern consumers want and expect to build personal connections with the brands they buy from and cultivate meaningful relationships with them over time.&nbsp;<\/p>\n\n\n\n<p><strong>Emotional marketing is a terrific way to show your customers that you want that, too<\/strong>, but there\u2019s a fine art to getting it right.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s how to get started in the right direction.<\/p>\n\n\n\n    <div class=\"rock-post-index\" id=\"rock-post-index\">\n        <ul class=\"rock-post-index__ul\" id=\"rock-post-index__ul\"><\/ul>\n    <\/div>\n\n\n\n<h2>What is Emotional Marketing?<\/h2>\n\n\n\n<p>Although most modern marketing approaches seek to stir an audience\u2019s feelings to at least some extent, making an emotional connection with the target audience is the primary objective of emotional marketing.&nbsp;<\/p>\n\n\n\n<p><strong>The idea is to leverage this connection to convince the viewer to complete an action<\/strong>, whether that\u2019s to purchase a product, sign up for a mailing list, or any number of other examples.<\/p>\n\n\n\n<p>Most emotional marketing efforts focus on tapping into one specific emotion.&nbsp;<\/p>\n\n\n\n<p>Yes, that emotion may be positive, as with <strong>joy<\/strong>, <strong>excitement<\/strong>, <strong>anticipation<\/strong>, or <strong>pride<\/strong>. However, many successful campaigns also leverage <strong>fear<\/strong>, <strong>anger<\/strong>, or <strong>envy<\/strong>.&nbsp;<\/p>\n\n\n\n<p>If an emotion can potentially be strong enough to influence decision-making, you can trust that it\u2019s been the focus of a brand\u2019s emotional marketing strategy at some point.<\/p>\n\n\n\n<h2>Why is Emotional Marketing so Effective?<\/h2>\n\n\n\n<p>Human emotions aren\u2019t just powerful. They tend to linger long after they\u2019re felt, and they can make people profoundly uncomfortable if left unresolved.&nbsp;<\/p>\n\n\n\n<p>This is especially the case with negative emotions.<\/p>\n\n\n\n<p>Acting on an emotion is one way to accomplish this, which is precisely why <strong>emotional ads show a <\/strong><a href=\"https:\/\/www.forbes.com\/sites\/forbesagencycouncil\/2018\/02\/26\/lets-get-emotional-the-future-of-online-marketing\/?sh=f31f9fc4d0cb\" rel=\"noreferrer noopener\" target=\"_blank\"><strong>23 percent increase<\/strong><\/a><strong> in sales compared to standard ads.&nbsp;<\/strong><\/p>\n\n\n\n<p>Here are some more factors that make emotional marketing especially effective.<\/p>\n\n\n\n<h3>It helps your audience remember you<\/h3>\n\n\n\n<p>Have you ever noticed how some of your clearest memories are of experiences that inspired powerful emotions?&nbsp;<\/p>\n\n\n\n<p>They might be happy memories for sure, but you\u2019re just as likely to remember something that made you especially angry, afraid, or anxious.<\/p>\n\n\n\n<p>Emotion has a <a href=\"https:\/\/www.psychologistworld.com\/emotion\/emotion-memory-psychology\" rel=\"noreferrer noopener\" target=\"_blank\">powerful connection<\/a> to memory, so events, experiences, and even advertisements that have an emotional impact tend to stick with people.&nbsp;<\/p>\n\n\n\n<p><strong>Make your audience feel something, and they\u2019ll be that much more likely to remember you.<\/strong><\/p>\n\n\n\n<h3>It helps drive sales<\/h3>\n\n\n\n<p>According to research, ads that leverage human emotion are <a href=\"https:\/\/www.neurosciencemarketing.com\/blog\/articles\/emotional-ads-work-best.htm#sthash.yu8l31Jn.dpuf\" rel=\"noreferrer noopener\" target=\"_blank\">31 percent effective<\/a> on average, while ads that stick to more traditional tactics are about 16 percent effective.&nbsp;<\/p>\n\n\n\n<p>In other words, hitting your audience right in the feels is a pretty reliable way to drive purchasing decisions.<\/p>\n\n\n\n<p>Fantastic emotional marketing shows a person what could be possible if they become a customer.&nbsp;<\/p>\n\n\n\n<p><strong>It helps convince them that your products and services can make them happier<\/strong>, healthier, more confident, less afraid, and so much more.<\/p>\n\n\n\n<h3>It inspires your audience to share<\/h3>\n\n\n\n<p>What do you typically do next when something you see or experience makes you feel something powerful?&nbsp;<\/p>\n\n\n\n<p>If you\u2019re like most people, you probably tell someone else, whether that means messaging a friend or sharing the content in question to your social media feeds.<\/p>\n\n\n\n<p>People love to fill their online timelines with material that makes them feel something. They want to pass on the positive feelings to others and rant about the negative ones.&nbsp;<\/p>\n\n\n\n<p><strong>Emotionally-charged content is more likely to spark ongoing conversation<\/strong>, as well.<\/p>\n\n\n\n<h3>It encourages customer loyalty<\/h3>\n\n\n\n<p>Customers who\u2019ve formed emotional connections to the brands they buy from are far more valuable than those who haven\u2019t.&nbsp;<\/p>\n\n\n\n<p>A person who feels connected to your company is someone who will <a href=\"https:\/\/rockcontent.com\/blog\/customer-loyalty\/\" rel=\"noreferrer noopener\" target=\"_blank\">remain loyal<\/a> to you over time, coming back to buy from you again and again.<\/p>\n\n\n\n<p><strong>Loyal customers are also far more likely to recommend your services to other people<\/strong> they care about. They\u2019ll advocate for you and swear by the products you offer, which is the type of advertising you just can\u2019t buy.<\/p>\n\n\n\n<h2>Emotional Marketing: Best Practices and Tips for Success<\/h2>\n\n\n\n<p>Understanding why emotional marketing works and what it can do for your business is only the beginning of finding success with emotional marketing.&nbsp;<\/p>\n\n\n\n<p>Here are some tips, tricks, and best practices for making sure the campaigns you come up with hit all the right notes.<\/p>\n\n\n\n<h3>1. Embrace meaningful storytelling<\/h3>\n\n\n\n<p>The human mind loves a good story. Stories are beautiful ways to stir emotions, encourage relatability, and inspire connection, so they\u2019re also a cornerstone of any comprehensive emotional marketing campaign.&nbsp;<\/p>\n\n\n\n<p>They\u2019re also a simple, approachable way to<strong> tie emotion to even the most unlikely product or service.<\/strong><\/p>\n\n\n\n<p>Yes, you can do this by adding vivid narratives to your advertising and web content, but that\u2019s not the only way to use <a href=\"https:\/\/rockcontent.com\/blog\/strategic-storytelling-what-is-storytelling\/\" rel=\"noreferrer noopener\" target=\"_blank\">storytelling<\/a> to your advantage.&nbsp;<\/p>\n\n\n\n<p>You can also use customer testimonials in your advertising and add your company\u2019s backstory to your website\u2019s \u201cabout us\u201d page.&nbsp;<\/p>\n\n\n\n<p>Charity-related marketing campaigns can help humanize your company and give it a beating heart, as well.<\/p>\n\n\n\n<h3>2. Surprise your audience and get them curious<\/h3>\n\n\n\n<p>Did you know that you\u2019re more likely to remember an experience accurately if something about it caught you by surprise?&nbsp;<\/p>\n\n\n\n<p>Your customers are the same way, and you can use this to your advantage.&nbsp;<\/p>\n\n\n\n<p><strong>Develop fresh ideas or approach familiar ones<\/strong> from an angle your customers may not have considered before.<\/p>\n\n\n\n<p>It never hurts to tease your audience a little, either \u2014 just enough to leave them asking a few questions about what they thought they knew.&nbsp;<\/p>\n\n\n\n<p>They\u2019re more likely to seek out more information about your brand or your core message on their own, and they\u2019ll pay more attention to you going forward.<\/p>\n\n\n\n<h3>3. Know your audience and focus on them<\/h3>\n\n\n\n<p>Don\u2019t simply assume that more always equals more when it comes to reach.&nbsp;<\/p>\n\n\n\n<p>Successful marketing of any kind is about achieving and nurturing sustainable growth.&nbsp;<\/p>\n\n\n\n<p>Customer loyalty is the key to doing this, and that\u2019s impossible to achieve if your company is trying to be all things to all people.<\/p>\n\n\n\n<p>An incredible message that hits the target with a carefully selected demographic may fail to resonate at all if it\u2019s deliberately watered down so that it applies to as many people as possible.&nbsp;<\/p>\n\n\n\n<p><strong>You risk coming across as inauthentic instead of genuine and worthwhile. <\/strong>So make sure you establish who your audience is and develop marketing messages with them in mind.<br><br><\/p>\n\n\n\n<div class=\"rock-convert-banner\"><a href=\"https:\/\/interactive.rockcontent.com\/en\/create-buyer-personas?utm_medium=rock-convert&blogconversionurl=https:\/\/rockcontent.com\/blog\/emotional-marketing\/&blogconversionpath=RockConvert&blogconversiondate=11\/27\/2023\" target=\"_blank\" class=\"rock-convert-cta-link\" data-cta-id=\"66657\" data-cta-title=\"THE ULTIMATE BUYER PERSONA GENERATOR\"><img width=\"750\" height=\"200\" src=\"https:\/\/rockcontent.com\/wp-content\/uploads\/2021\/04\/banner-1.png\" class=\"attachment-full size-full\" alt=\"THE ULTIMATE BUYER PERSONA GENERATOR\" title=\"THE ULTIMATE BUYER PERSONA GENERATOR\" srcset=\"https:\/\/rockcontent.com\/wp-content\/uploads\/2021\/04\/banner-1.png 750w, https:\/\/rockcontent.com\/wp-content\/uploads\/2021\/04\/banner-1-300x80.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/a><\/div>\n\n\n\n<h3>4. Pay careful attention to creative elements<\/h3>\n\n\n\n<p>Memory and emotion are strongly linked to the senses, so keep this in mind when developing the more creative elements of your marketing campaign.&nbsp;<\/p>\n\n\n\n<p>Color, in particular, has a <a href=\"https:\/\/www.verywellmind.com\/color-psychology-2795824\" rel=\"noreferrer noopener\" target=\"_blank\">powerful effect<\/a> on a person\u2019s emotions.&nbsp;<\/p>\n\n\n\n<p>For instance, many people instinctively associate red with excitement or passion and blue with calmness, relaxation, or safety.&nbsp;<\/p>\n\n\n\n<p>Keep this in mind when picking imagery to underscore your desired emotional impact.<\/p>\n\n\n\n<p><strong>The same can be done with elements like music or sound.&nbsp;<\/strong><\/p>\n\n\n\n<p>Songs written in a major key tend to sound bubbly, optimistic, and happy. But in contrast, minor-key melodies evoke more complicated emotions like melancholy, introspection, and sadness.&nbsp;<\/p>\n\n\n\n<p>Your choices in tempo, instruments, and harmony matter, too.<\/p>\n\n\n\n<h3>5. Always be authentic<\/h3>\n\n\n\n<p>Even when they\u2019re well aware that they\u2019re watching an ad, people don\u2019t like feeling like they\u2019re being sold something or finessed into reaching for their wallet.&nbsp;<\/p>\n\n\n\n<p>Instead, they make connections with brands and companies that seem authentic.&nbsp;<\/p>\n\n\n\n<p><strong>They want to feel like more than just another potential sale<\/strong> and <em>need <\/em>to know you\u2019re genuine before they\u2019ll give you their business or <a href=\"https:\/\/rockcontent.com\/blog\/brand-trust\/\" rel=\"noreferrer noopener\" target=\"_blank\">trust you<\/a> with their quality of life.<\/p>\n\n\n\n<p>So always be authentic in your marketing, especially when you\u2019re looking to tap into people\u2019s emotions.&nbsp;<\/p>\n\n\n\n<p>Your audience can spot a fake a mile away, so a bit of authenticity goes a long way.&nbsp;<\/p>\n\n\n\n<p>Know your company\u2019s core values, understand where they intersect with your customer\u2019s, and be sincere in your branding efforts.<\/p>\n\n\n\n<h3>6. Reward responsiveness with engagement<\/h3>\n\n\n\n<p>Engaging your customers is more or less a no-brainer when you run an old-school brick-and-mortar business.&nbsp;<\/p>\n\n\n\n<p>When they come into your shop, it\u2019s instinctive to greet them and make sure they feel welcome. But all that can be easy to forget once you and your clientele are on opposite sides of a computer screen.<\/p>\n\n\n\n<p>One of the most potent ways to boost the effectiveness of an emotional marketing campaign is to return your audience\u2019s enthusiasm in full.&nbsp;<\/p>\n\n\n\n<p><strong>Build loyalty by commenting on, liking, and resharing photos your customers post<\/strong> of them using and loving your products.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/rockcontent.com\/blog\/social-media-comments\/\" rel=\"noreferrer noopener\" target=\"_blank\">Respond to comments<\/a> on your content, and answer any questions people have. It\u2019s a great way to build and nurture a community with your brand at the center.<\/p>\n\n\n\n<h2>Great Examples of Emotional Marketing in Action<\/h2>\n\n\n\n<p>Want a closer look at what successful emotional marketing in action really looks like?&nbsp;<\/p>\n\n\n\n<p>Take a gander at how the following brands approached things, and learn from the best in the business.&nbsp;<\/p>\n\n\n\n<p>Of course, each example is different, but they all nail the art of stirring up deep emotions in a target audience.<\/p>\n\n\n\n<h3>Coca-Cola<\/h3>\n\n\n\n<p>Since the pandemic began, many brands have embraced advertising that helps lift people up and reminds their customers that they care.&nbsp;<\/p>\n\n\n\n<p>So it naturally wasn\u2019t a surprise when Coca-Cola, a brand famous for its focus on human connection and making positive memories, got right on board with that trend.<\/p>\n\n\n\n<p>And they indeed did it right, too, making it possible for their customers to custom-order Coke cans decorated with heartfelt messages and send them to loved ones (<em>the limited-edition <\/em><a href=\"https:\/\/www.thegrocer.co.uk\/marketing\/coca-cola-puts-inspirational-messages-on-cans-as-part-of-open-to-better-campaign\/651915.article\" rel=\"noreferrer noopener\" target=\"_blank\"><em>inspirational cans<\/em><\/a><em> also appeared in stores<\/em>).&nbsp;<\/p>\n\n\n\n<p>The uplifting messages even appeared in place of the iconic Coca-Cola logo, showing Coke\u2019s customers that <strong>their wellbeing and meaningful emotional connections<\/strong> were more important than the brand\u2019s own identity.<\/p>\n\n\n\n<h3>Sheba<\/h3>\n\n\n\n<p>If you own a cat (or have in the past), then you know all too well how prone our feline friends are to boisterous nighttime activity.&nbsp;<\/p>\n\n\n\n<p>Upscale cat food brand Sheba showed its customers how well they could relate to being awakened in the middle of the night by an overzealous kitty with this clever collection of 4 AM lullabies for tired cat owners.<\/p>\n\n\n\n<p>The lullabies are relatively simple \u2014 soothing ASMR sounds juxtaposed with adorable cat-related imagery \u2014 but they had a significant impact on Sheba\u2019s target audience.&nbsp;<\/p>\n\n\n\n<p><strong>The campaign helped paint the brand as relatable, elegant, and caring<\/strong> \u2014 a perfect combination for appealing to animal lovers who adore their pets.&nbsp;<\/p>\n\n\n\n<p>And you can bet they remembered Sheba the next time they found themselves shopping for cat food.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"SHEBA\u00ae 4AM STORIES. THE MOST SLEEP-INDUCING JOURNEY EVER\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/3prwQMNb_Ak?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3>Dollar Shave Club<\/h3>\n\n\n\n<p>While tapping into negative emotions related to a potential customer\u2019s pain points is always a powerful approach, it\u2019s essential to realize that you can do so without leaving the customer <em>feeling <\/em>negative.&nbsp;<\/p>\n\n\n\n<p>This ad from Dollar Shave Club is a perfect example of how to do this successfully.<\/p>\n\n\n\n<p>The brand accomplishes this by addressing common shaving-related frustrations \u2014 like how expensive decent razors can be \u2014 in a humorous, upbeat context that leaves the viewer feeling anything but negative.&nbsp;<\/p>\n\n\n\n<p>The audience is left genuinely feeling like Dollar Shave Club just might be the solution they\u2019re looking for: <strong>a company that understands where they\u2019re coming from<\/strong> and cares about saving the day.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Free Gift  Dollar Shave Club Full HD,1920x1080\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/LsPQFsPvMgM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3>Cadbury\u2019s<\/h3>\n\n\n\n<p>Taking a page from the same book as Coca-Cola, Cadbury successfully brightened Easter 2021 for its British and Irish customers with a fun <a href=\"https:\/\/mobilemarketingmagazine.com\/cadburys-worldwide-hide-virtual-easter-egg-hunt-results-revealed-\" rel=\"noreferrer noopener\" target=\"_blank\">virtual egg hunt<\/a> that helped distant loved ones feel more connected despite the continuing pandemic.&nbsp;<\/p>\n\n\n\n<p>Participants had the opportunity to hide a virtual egg for free anywhere in the world via a Google Maps-supported augmented reality app.<\/p>\n\n\n\n<p>If they wished, users could also purchase one of four limited-edition eggs, using the app to \u201chide\u201d the egg for a loved one. Then once found, the finder would receive a physical version of that egg.&nbsp;<\/p>\n\n\n\n<p>The campaign helped pandemic-weary customers <strong>feel more connected to loved ones<\/strong> while enjoying a little light-hearted fun and nurtured a personal connection with the Cadbury brand.<\/p>\n\n\n\n<h2>Wrap Up: Successful Marketing Revolves Around a Great Story<\/h2>\n\n\n\n<p>In a business world that\u2019s becoming more and more about personal connection all the time, the ability to successfully tap into an audience\u2019s emotions is crucial.&nbsp;<\/p>\n\n\n\n<p>Learning the ropes of emotional marketing is an integral part of that, but so is the ability to tell an incredible story.<\/p>\n\n\n\n<p><strong>Check out our comprehensive <\/strong><a href=\"https:\/\/rockcontent.com\/blog\/storytelling-guide\/\" rel=\"noreferrer noopener\" target=\"_blank\"><strong>storytelling guide<\/strong><\/a><strong> for a closer look at what goes into a compelling story.&nbsp;<\/strong><\/p>\n\n\n\n<p>You\u2019ll learn what makes a particular story successful, what might cause it to fail, how you can settle on just the right story for your campaign, and more!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Emotion is more than just the glue that holds meaningful human relationships together. It\u2019s also an influential factor in modern consumers\u2019 purchasing decisions. Here\u2019s what you need to know to make emotional marketing work for you.<\/p>\n","protected":false},"author":1002,"featured_media":78167,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[6],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attract New Buyers with Effective Emotional Marketing<\/title>\n<meta name=\"description\" content=\"Emotional marketing can help your customers remember you and drive purchasing decisions. 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